Key Points To Remember:
System Updates Already Pushed
- Green status buttons + "Offer Made" now auto-assign the lead to whoever clicked it — KPI tracking is now accurate automatically
- Attack list now reloads every 2 hours (was 3)
- A bug where a 5-day wait timer was incorrectly mixed into the 10-day nurture has been fixed
- A workflow pause glitch on May 5th caused some leads to get stuck — those were manually pushed forward; everything after should be fine
- New Acquisitions pipeline stages added: New Lead → Attempted → Connected & Verified — these help you see exactly which leads have never been called vs. just not answered
How the Attack/Revival Cadence Now Works
- Attack list: leads cycle every 2 hours for 10 days, then move to Revival
- Revival list: calls every 4 hours, 4 hours, then 1 day — repeating for 20–30 days
- After that: 30-day wait, then called once/day for 14 days, then another 30-day wait — cycle repeats
Buyer Management Rules
- Upload buyers with the "buyer" tag — system auto-checks if they're already qualified
- If uninterested in a specific deal → leave status as-is
- If they stopped buying → mark Inactive
- If they never respond or are a bad contact → Blacklist (stops future texts)
- Always fill in the deal marketing street address, even on custom messages — otherwise you can't search/track who received which deal
Drip Texts
- Drips are worth it even at scale — one client got 7–8 contracts in 3 weeks just from drips after pausing marketing
- The opening drip message that gets the best response rate: "I have a house I'm selling fast for cash — interested before I list with an agent?"
Workflow Editing Rules
- Never copy or delete existing workflows — only edit them in place
- Only edit SMS steps and wait timers — leave everything else (non-SMS, non-wait-timer actions) untouched
- Seller and buyer communication workflows are now in the Open Automations folder so clients can customize them
Inbound Call Routing
- Currently, inbound calls ring everyone at once — whoever answers first gets it
- An IVR (smart routing) setup is being built to separate acquisition vs. dispo calls and ring assigned reps first
Sequential Lead ID (coming soon)
- A sequential deal ID system is being built using a custom value + math operation in GHL workflows
- Starting number recommended: 10,500 (so it looks like a real reference number, not "deal #3")
Wave Dialer / Phone Number Health
- Check number health under Reports → Number Health
- Watch for "Blocked by Carrier" column — that's the critical one
- If a number shows as spam: pause it for 30+ days or replace it
- Numbers with very low answer rates on small call samples (e.g., 10 calls) may just be statistical noise — not necessarily spam
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